Tourism Industry News

American Airlines and British Airways Open First Joint Admirals Club Lounge at Denver International Airport

01/12/2010 12:13

FORT WORTH, Texas, (PRNewswire/WorldTourismNews.eu) -- American Airlines (AA) and British Airways (BA) today announced the opening of the joint Admirals Club lounge at Denver International Airport. This new club is the airlines' first joint lounge since entering into a joint business agreement to share revenue, coordinate networks and schedules and cooperate commercially on routes between North America and Europe.



"The joint lounge in Denver is another way AA and BA are providing more seamless customer service as part of the airlines' transatlantic joint business," said Nancy Knipp, American's President – Admirals Club. "In addition to featuring a wide array of state-of-the-art amenities in an enhanced lounge setting, we've simplified the connection process for travelers by relocating the Denver Admirals Club from Terminal C to Terminal A – the terminal from which both AA and BA operate."



In celebration of the new Denver lounge, American is offering a $75 discount on new Admirals Club memberships when purchased at the Denver Admirals Club between now and Jan. 31. Individual Admirals Club memberships for new members range from $350 to $500 annually. AAdvantage miles can also be used to purchase Admirals Club memberships. One Day Passes are available for $50 and may be purchased online, at self-service check-in machines, or any Admirals Club location.



"The joint business permits AA and BA to improve our customers' travel experience by offering more access to better fares, coordinated schedules on joint routes and more flight choices," said Steve Clark, British Airways Senior Vice President Customer Service – Americas. "The new joint lounge provides another customer touchpoint where our representatives can offer seamless, premium service to all AA and BA customers alike."



Conveniently located at the north end of Terminal A, the Denver club is easily accessible via the Jeppesen pedestrian bridge or the Denver International Airport train. Both AA and BA operate from Terminal A, which simplifies the connection process for travelers.



The newly opened 5,115 square foot space incorporates rustic and organic elements that reflect the unique characteristics of Colorado. Upon entering the club, customers are greeted in a reception area composed of chiseled stone walls, curved glass panels and back-lit resin panels. The facility offers seating for 124 guests and includes a cell-phone-free quiet zone featuring comfortable chairs with ottomans. Visitors to the club also can enjoy the walk-up Cyber Cafe with HP TouchSmart PCs, new flat-panel TVs, a conference room and a children's area featuring a flat-panel TV and HP PC, both with age-appropriate programming.



In addition, the lounge offers an expanded multi-functional Business Center including work stations with new HP Compaq dc7900 PCs as well as fax service, copier and global printing solution powered by PrinterOn. Guests can submit print jobs via e-mail or webpage uploads from any location and retrieve them in the lounge.



Complimentary Wi-Fi is available for:

    * Admirals Club members
    * One-Day Pass holders
    * AA, BA and Iberia (IB) oneworld customers who have a travel segment on IB or BA
    * Customers traveling on an AA international flight with a full-fare First or Business Class ticket

High-speed Wi-Fi access is available through a subscription to T-Mobile for all other visitors.

Visitors to the Admirals Club lounge can also take advantage of complimentary alcoholic beverages, including house wines, beer and well liquors, in addition to complimentary coffee, tea, soft drinks and juices. Premium liquors, wine and beer are available for purchase. A selection of Amora™ fresh food items, including fresh salads, sandwiches, hot entrees and small bites are available to enjoy in the club or for carry-out.



The renovated and jointly-operated Denver club will employ both AA and BA premium service representatives to better serve customer needs. The Denver Admirals Club lounge is open daily from 5:15 a.m. to 11:30 p.m.

American, a founding member of the global oneworld® Alliance, operates more than 40 Admirals Club locations and four Flagship Lounge locations in airports throughout the world. The company continues to focus on reinvesting in its products and services with lounge refurbishments. For example, American recently announced plans to build a brand-new Admirals Club lounge at San Francisco International Airport as part of the airline's terminal move, and also completed extensive renovations to its London Heathrow Admirals Club and Flagship Lounge facilities in May and to its Boston Admirals Club in July.



For more information on Admirals Club lounges and BA's lounges, log on to www.aa.com/admiralsclub and https://www.britishairways.com/travel/lounges/public/en_gb.

About American Airlines

American Airlines, American Eagle and AmericanConnection® serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning website, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve approximately 750 destinations in nearly 150 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are trademarks of American Airlines, Inc. (NYSE: AMR)



About British Airways

British Airways is one of the world's largest international airlines. Operating one of the most extensive international scheduled airline route networks, together with its codeshare and franchise partners, BA flies to more than 300 destinations worldwide. Also, one of the world's longest established airlines, it has always been regarded as an industry-leader. British Airways flies its customers at convenient times to the best located airports across the world.

British Airways' principal place of business is London with significant presence at Heathrow, Gatwick and London City. It also operates a worldwide air cargo business, largely in conjunction with its scheduled passenger services. The airline operates the majority of its domestic UK, international and intercontinental flights from its home at Terminal 5, Heathrow.



Whether customers are in the air or on the ground, British Airways takes pride in providing a full service experience.

AmericanAirlines®  We know why you fly®

Current AMR Corp. releases can be accessed on the Internet. The address is https://www.aa.com

SOURCE American Airlines
NOTE TO EDITORS: Photo of Denver Admirals Club available upon request. To take a virtual tour of the lounge, visit: YouTube.com/AmericanAirlines

CONTACT: Stacey Frantz, Corporate Communications of American Airlines, +1-817-967-1577, mediarelations@aa.com; or John Lampl, Americas Communications of British Airways, +1-347-418-4100, Americas.communications@ba.com

Web Site: https://www.britishairways.com

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