Hyatt launches online educational program

Hyatt has launched its online Hyatt Travel Specialist educational program. The four chapter course is an online program targeted at travel agents, which can be viewed through flash, streaming video, photo slide shows and a number of interactive elements.

The first chapter of Hyatt Travel Specialist course’s introduces one to a hotel company that began 50 years ago. A ‘what’s in it for you’ component shows many programmes established for travel agents, including commissions, travel agent room rates, rewards programmes, welcome client gifts and special sales initiatives.

Hyatt’s six brands — Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place and Hyatt Summerfield Suites — are explored in detail in the second chapter. The key selling features and guest profile are offered for each brand. Location links are provided to give access to each brand’s properties.

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